Extent of mother's satisfaction with the care provided and assessment of the effective health education method at the immunization clinics in Gampaha Medical Officer of health area

Abstract

The study consisted of two components. Component I was a cross sectional observational study studied 579 mothers. Component 11 was a community based interventional study which assessed the effectiveness of the leaflet. Mothers were satisfied mostly with physical accessibility . satisfied area was the facilities available at the clinic (62.3 percent ). Missing of routine activities due to the clinic (p = 0.001), distance from home to the clinic (p=0.03) and the number of topics addressed under immunization (p=0.002) were the associated factors when considering overall satisfaction. The health education provision by a written leaflet with the routine health education significantly improved mothers’ knowledge with Odds Ratio 19.9 ( 5 percent CI 10.6 – 37.5) but it had not relation ship with satisfaction of the mother (p=0.92).