Postmodernists argue consumption has become the prime determinant of the self-identity of Western consumers. Still Sri Lankan consumers appear to adhere to the traditional cultural values along with the Western consumption ...

The importance of customer loyalty for business success has been well documented in marketing literature. While satisfaction was considered for a long time as the key to customer retention, this assumption has been ...

Entire investment and annual maintenance costs of public sector enterprises are financed by the public treasure. Thus, the public has paramount right to know the actual performance of such organizations. On behalf of the ...

Escalated amount of studies are being carried out by various scholars from different disciplines to estimate the extent to which labor productivity and its impact on various economic and social aspects. Primarily this study ...

Taking the deconstructionists’ approach, this paper questions the promises of management by deconstructing the underlying dominant assumptions of management. After exploring the historical factors that led theorists to ...

Although growth of foreign workers in Japan has been the lowest among the OECD countries, their structural changes in terms of country of origin, age, gender, profession, industry, size of the firm and types of works ...

The main objective of this research was to identify the behavioral and attitudinal store loyalty that can be built through loyalty cards. For that purpose a survey was conducted, selecting a sample from Colombo ...

Intellectual capital (IC) is recognized as a strategic asset which gives competitive advantages by driving organizations for superior performance in the modern day knowledge-based economies. The purpose of this study is ...