Abstract:
This study was on patterns of use of clinic facilities by cardiac patients at coronary care
unit-national hospital of Sri Lanka. Gathering information on socio-demographic
characteristics of patients, evaluating availability and quality of some services at the clinics
and there by recommending measures to improve the services were the objectives of this
study. Over crowding was a main feature of this clinic, leading to poor quality of care. No
organized referral system was in operation in the clinic. Very little education activities were
carried out in the clinic. Physical facilities were observed to be inadequate. Patients had to
be standing in the waiting halls due to lack of seats. Furniture and equipment in the
consultation rooms were not enough
