Abstract:
Aim of this study was to identify information needs of local herbal industry through
identifying CSFs pertaining to the local herbal industry. This was a qualitative study. Semi-structured interviews were carried out with the
industrialists selected on the purposeful sampling method. Three local herbal manufacturing
institutions were selected and from each institution a manager from general management,
production / research and development and marketing were selected as the data collection
must traverse entire organization and altogether nine interviews were held.
After refining the data collected from the interviews, raw data statements were identified
and they were converted to Activity statements. The identification and creation of the
activity statements takes the raw data and transformed them into manageable statements ...