Human resource development systems for customer care services management in telecommunications companies: comparision of a japanese-affliated and sewdish owned firm in Sri Lanka

dc.contributor.author	Dassanayake, M.S.
dc.date.accessioned	2011-12-02T04:59:04Z
dc.date.available	2011-12-02T04:59:04Z
dc.date.issued	2004
dc.identifier.citation	A thesis submitted to Doctor of Philosophy	en_US
dc.identifier.uri	http://archive.cmb.ac.lk:8080/xmlui/handle/70130/621
dc.language.iso	en	en_US
dc.title	Human resource development systems for customer care services management in telecommunications companies: comparision of a japanese-affliated and sewdish owned firm in Sri Lanka	en_US
dc.type	Thesis	en_US