Abstract:
The case study aims to identify the pattern of correlation of the usability
characteristics in the library website of the University of Colombo with
respect to user satisfaction. A questionnaire based survey was carried out
using 125 undergraduates in four faculties namely, Arts, Education, Law and
Management & Finance. Factor analysis identified eleven dimensions that
explain the pattern of correlation of the usability characteristicsin the library
website in the study context for user satisfaction.In future the library
professionals should consider these factors and the pattern of correlation of
features when improving and redesigning the library website of the
University of Colombo
