Abstract:
The purpose of this paper is to present the findings of a study carried out to
assess the Knowledge Management Maturity in a university library of Sri Lanka using
Kruger’s (2008) Knowledge Management Maturity (KMM) Model.
Using an adaptation of Kruger’s model, KMM of the library was assessed. It was
established that overall levels of maturity of different aspects vary. Analysis of the scores
by managerial level indicated that there are variations in the perceptions across
management levels. As a whole, according to Kruger’s classification, case study library
has entered phase two but is not yet ready to reach phase three. Based on the findings, a
number of recommendations were made to improve the KMM level.
Keywords: Knowledge Management, Knowledge Management Maturity, Knowledge
Management Maturity Models, Knowledge Management Maturity Assessment,
University Library, Sri Lanka
