Abstract:
A descriptive cross sectional study carried out at the district Chest Clinic Galle. Data was
collected by an interviewer administered questionnaire at the end of the clinic session. The
sample consisted of 400 clinic attendees which include diagnosed tuberculosis patients,
diagnosed bronchial asthma patients and the rest with other respiratory diseases. Users were
satisfied with the waiting time for registration consultation for taking chest X-ray obtaining
sputum sample and blood for investigations and at the pharmacy .Majority of clinic users
were satisfied with the information they received from the attending medical officer about
the disease drugs ,investigations and about follow up visits. A statistically significant
association was found between satisfaction on information received about the disease and
number of visits (p0.001) and with social class (p0.001). Overall satisfaction was shown by
93.4 percent of respondents. There was statistically significant association between number
of visits and overall satisfaction (p0.05). More follow up users (95.1 percent) being satisfied
than first visit users. There was no statistically significant association between overall
satisfaction with age (P0.05), sex (P0.05), marital status (P0.05) or with education level
(P0.05). A statistically significant association was found between the amount of money
spent for drugs and the diagnosis (p0.001). A significant association was found between
expenses for meals and distance from the residence (p0.001). First visit users found it
difficult to find the place of registration than the follow up users.
