Please use this identifier to cite or link to this item: http://archive.cmb.ac.lk:8080/xmlui/handle/70130/621
Title: Human resource development systems for customer care services management in telecommunications companies: comparision of a japanese-affliated and sewdish owned firm in Sri Lanka
Authors: Dassanayake, M.S.
Issue Date: 2004
Citation: A thesis submitted to Doctor of Philosophy
URI: http://archive.cmb.ac.lk:8080/xmlui/handle/70130/621
Appears in Collections:MPhil/PhD theses

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